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Email Form

Email Support

Your Email is Important to us

Sometimes Email is stopped or Blocked before it can make it to the recipient for this reason we have this form.  If you fill this out we will make every effort to correct any problems at our end.  We do respectfully submit that there will be times when "outages" in service will make it impossible for us to effect an immediate correction.

We are sorry for any inconvenience this may cause.

Email Registration

If you are having trouble reaching us through Email please fill out and submit the form below. The Info that are most helpful have one * .The Info we need to have are marked with two * (**). Unmarked fields are useful but in some cases you may not be able to fill those out. For example the field for Your IP Address is for anyone who knows the IP Address assigned by your ISP. This would help us locate and determine what happened to your Email.

Email Registration Form

You May also call 1 (517)349-8487 Ask for IT/Email support








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Additional Information Suggestions
Your email error message may contain some of the  lines as shown in the example below. If you do not at least see:
"Register at www.isthq.com or call our IT"
then your email might not have been received by our server or was so malformed when it did that it was rejected before the filter

EXAMPLE:

  ----- The following addresses had permanent fatal errors -----

<<< 553 5.3.0 <someone@somewhere.net>... REJECT Register at www.isthq.com or call our IT 501 <recipient@isthq.com>... Data format error

Received: from  somewhere.net (mow-d24.webmail.somewhere.com [nnn.10.10.1]) by air-in03.mx.somewhere.com (v102.9) with ESMTP id MAILININ32-3f6e417e42a1363; Tue,

-----------------------------------------------------------------

Please copy the line from your email error message begining with Received:   (containing the ip address in Brackets) and paste it into the (Additional Information) text box.